Ravi Prakash T. - Linux Admin, System and infrastructure Engineer, AWS, DevOps

Ravi Prakash T. - Resume
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Ravi Prakash T.

Linux Administrator/DevOps

Delhi, India

ravi00prakash@gmail.com

+91-9717727350


Skills

Linux

90%

Command Line proficiency

90%

AWS

75%

Docker

50%

Time-management

90%

Configuration and Troubleshooting

85%

Problem-solving

90%

Communication

90%

Technical Knowledge

75%

Languages

Hindi

English



Work Experience

Linux Administrator at Rackspace Technology, Gurgaon, Haryana
May 2022 - Current
  • Addressing Customer’s issue via Jira ticket, Voice call and chat system.
  • Monitor the private cloud infrastructure and services, ensuring their availability, performance,
  • Ensure the private cloud environment meets security standards and compliance requirements. Implement encryption, and security measures to protect data and infrastructure.
  • Installation, administration, and troubleshooting of Linux servers including Ubuntu, CentOS, and RedHat distributions.
  • Automated log monitoring and alerting processes with shell scripts, improving system reliability and reducing response times by 30%.
  • Proficient in managing web servers such as Apache and Nginx, including installation, administration, and troubleshooting.
  • Perform routine maintenance tasks such as applying patches, updates, and security fixes to the private cloud infrastructure.
  • Performed virtual machine (VM) provisioning, cloning, and snapshot management within vSphere.
  • Allocated compute, storage, and network resources to tenant organizations in VCD
  • SSL Certification installation on Webserver (Apache/Nginx/httpd) & Installation/Troubleshooting of IP/ID/FIM.
  • Load Balancer Configuration and Troubleshooting and Basic Knowledge of DR/Backup/WAF, Adding websites to f5 WAF.
  • Log Management and Encryption.
  • Experience in co-ordinates between multi-functional teams (development, QA, deployment, Billing, SOC, and Client Engagement)

Linux Administrator at Innefu Labs Pvt. Ltd., Delhi
Jan 2012 - May 2022
  • Working knowledge of Linux/UNIX and related applications.
  • Cloud server infrastructure management.
  • Linux system administration.
  • Maintain Best practices to set up a secure Infrastructure.
  • Fault finding, analysis, and logging information for reporting performance exceptions
  • Sound Customer handling skills, extensive experience of handling customers in India on Site and Bangladesh Off-Site.
  • Backup and restore.
  • Hardware setup and troubleshooting
  • SSL configuration and setup.
  • Knowledge of LAN/WAN and network protocols.
  • Virtualization tools like VirtualBox, VMware.
  • Strong analytical, problem-solving skills.

Desktop Support Engineer at AuthShield Labs Pvt. Ltd., Delhi
Jan 2011 - Dec 2011
  • Addressing user tickets regarding hardware, software and networking.
  • Walking customers through installing applications and computer peripherals.
  • Asking targeted questions to diagnose problems.

Computer Technician at Private Firm, Delhi
Nov 2009 - Dec 2010

Customer Assistant at Spice BPO Pvt. Ltd., Noida, Uttar Pradesh
Feb 2009 - Sep 2009

Education

Delhi University, Delhi
2008 - 2012

Bachelor Degree - Bachelor of Commerce (B. Com)



Technical Skills

  • Database knowledge – RDBMS- MySQL.
  • Programming knowledge – BASH & basic Python knowledge.
  • Amazon Web Services:
    • Configured and managed AWS EC2 instances for hosting applications, ensuring optimal performance and availability.
    • Configured and maintained VPCs for secure networking, including setting up subnets, route tables, and NAT gateways.
    • Utilized Amazon S3 for storing and retrieving data, setting up buckets and managing permissions.
    • Identity and Access management (IAM)
  • Container Technologies – Docker
  • Source Code Management via Git, GitHub
  • Information Security & social engineering skills.
  • Knowledge of operating Systems - Windows & Linux Platform and Apache Tomcat.
  • Managed and configuration ESXI, VMware
  • Managed and configuration - Hardware RAID (RAID 0/RAID 1/RAID 5)
  • Installation and patching of Software’s & Drivers, Configuring
  • Windows Server Configuring 2008, Linux, Ubuntu, centos.
  • Managed and configuration of HP Server Hardware, HP Storage, Apache Server, and EXSi 6.7…etc.
  • Troubleshooting Hardware problems, Internet, LAN and WAN
  • Managing & Maintaining Server Support
  • Managing F5 WAF (Adding Website to WAF), configuring SSL certificate on F5 WAF and Pulse Secure Load Balancer
  • Working knowledge of Jira ticketing system and other communication system.
  • Knowledge of MS Word, Excel and PowerPoint.


Business Skills

  • Sound Customer handling skills, extensive experience of handling customers in India on Site, USA, UK and Bangladesh Off-Site.
  • Experienced in co-ordinates between multi-functional teams (development, QA, deployment, support).
  • Hard Negotiator while maintaining excellent customer relationships.
  • Attend the Weekly Progress Meetings (Internal as well as with Client) and prepare Minutes of Meetings.

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